🔒 Privacy Policy 

This Privacy Policy explains how cssbuy.fans (“we,” “us,” or “our”), a reverse purchasing agent website, collects, uses, discloses, and protects your information when you visit or use our website and services.

1. Information We Collect

We collect information that helps us provide our specialized reverse purchasing and supply chain management services. This information falls into the following categories:

  • Personal Identification Information (PII):

    • Name, email address (e.g., via the contact form or direct communication).

    • Shipping and billing addresses (necessary for processing orders and managing logistics).

    • Telephone number (for communication regarding orders and delivery).

  • Transaction and Order Information:

    • Details about the products you wish to source (reverse purchasing requests).

    • Payment method details (processed securely by third-party payment processors; we do not store full payment card numbers).

    • Transaction history and order fulfillment status.

  • Technical and Usage Data:

    • IP address, browser type, operating system, and referral sources.

    • Information about how you use our website, such as pages visited, time spent on the site, and navigation paths. This is collected via standard web analytics tools.

  • Communication Data:

    • Any correspondence with us via email, chat, or other communication methods.

2. How We Use Your Information

We use the information we collect for the following essential business purposes:

  • To Provide Services: To process your reverse purchasing requests, source products, manage supplier relations, and fulfill your orders.

  • Logistics and Shipping: To arrange cross-border logistics, handle shipping, and provide tracking information for your products.

  • Communication: To communicate with you about your orders, provide customer support, and respond to your inquiries.

  • Improvement: To analyze website usage and feedback to improve our services, website functionality, and product offerings.

  • Compliance and Security: To comply with legal obligations (e.g., international trade regulations), prevent fraudulent transactions, and secure our systems.

3. Sharing Your Information

We may share your information with third parties only in the ways described in this Privacy Policy:

  • Suppliers and Manufacturers: We share necessary order details (excluding payment information) with our trusted network of Chinese suppliers to source the requested products.

  • Logistics and Shipping Providers: We share your name, shipping address, and contact information with carriers (e.g., freight forwarders, postal services) to ensure product delivery.

  • Payment Processors: We use secure, third-party payment gateways to process financial transactions. Your payment information is handled directly by them, and they are obligated to protect your data.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or ensure the safety of our users.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data transmitted to our site.

5. International Data Transfer

As a reverse purchasing agent specializing in sourcing goods from China for EU and US markets, your information will be processed and stored in various locations, including China, the United States, or Europe. By using our website and services, you consent to the transfer and processing of your information across international borders.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to or restrict the processing of your data.

  • Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. Your continued use of the website after any modification constitutes your acceptance of the new terms.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: